NOT ALL REVIEW SITES ARE CREATED EQUAL
NOW OR IN THE FUTURE: IF YOU CONSIDERING A CHANGE OF PHARMACY MANAGEMENT SOFTWARE,
IMPORTANT STEPS TO TAKE BEFORE CHOOSING A PHARMACY SOFTWARE PROVIDER
Whether you’ve already considered changing your pharmacy software system or think there might be the possibility of a change in the future, you need to keep reading.
When you search for information online, you will come across many review sites, including pharmacysoftwarereviews.com. This website was created, owned and operated by Pioneer RX. Historically, they hold the number one spot and have been ranked as the best system since the launch of the website.
There are many freelance sites with genuine independent reviews of pharmacy management software products that are not owned by any company listed on the site. Although some of them have a paid positioning model, the reviews are validated and real. When looking for a product or service, you would generally trust the independent data reviews and rankings affiliated with any of the companies you are considering.
You have worked hard for the reputation you have built for your business, just like many pharmacy software companies in the market. Take the time to check out a few of these independent review sites and read the reviews – good and bad. How long have the pharmacies been customers of the vendor? Take a look at how companies rank on different sites – don’t rely on just one. This should help you feel more confident in the accuracy of what you read and build trust in reviews. Consider who owns the software company you are considering. Are they independently owned like you are, or are they maybe owned by a big company, maybe even private equity investment groups? Understanding the property, how long they’ve owned it, and the overall size of that business can give you an idea of what to expect.
Once you find at least 2-3 vendors that pique your interest, visit their websites, schedule a demo, and be sure to ask lots of questions. Choosing a new software system is an important decision, as it takes time to convert your data from your existing system to the new one and to train you and your staff. Moving on from a software vendor you’re not happy with will help you run a more efficient business with less stress and hopefully even better customer service!
Important steps to take before making the decision to switch software vendors:
1: Who owns and operates the site where you read reviews or information about competing pharmacy software systems?
2: Did you check multiple sites, not just one, to get an idea of where these companies rank?
3: Did you take the time to read the positive and negative reviews? Don’t just focus on star ratings!
4: Who owns the software vendors you are considering, and how long have they owned them? What is the size of their clientele? Ownership and size can help define your expectations as a customer.
5: Choose at least 2-3 potential candidates that you can compare to each other
6: Visit the websites of these companies and learn a little more about them
7: Schedule demonstrations of each product. Be sure to ask lots of questions and note whether you receive one-on-one attention at demo time or are placed in a room with a group of other potential new customers?
Take your time, make your decision wisely, but don’t be afraid of change. Today’s technology can help make or break your efficiency and your long term plans for your business.
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